What is Chase trip cancellation insurance and how does it work?

Chase's trip cancellation insurance covers up to $10,000 per person and $20,000 per trip for eligible cardholders of the Sapphire Reserve and Sapphire Preferred cards.

This coverage applies not just to the primary cardholder, but also to their immediate family members, even if they are not traveling together.

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The policy distinguishes between trip cancellation (before departure) and trip interruption (during the trip), which affects the coverage amount and conditions for claiming benefits.

Covered reasons for cancellation or interruption include unexpected events like illness, injury, death of a family member, and even job loss - as long as they are unforeseen and non-refundable.

To file a claim, cardholders must provide documentation like physician notes, death certificates, or proof of job loss to substantiate their case based on the policy's specific covered reasons.

The coverage applies to various prepaid, non-refundable travel expenses like flights, hotel reservations, cruises, and tours booked using the eligible Chase credit cards.

Chase's trip insurance is a pre-departure benefit, unlike some other credit card policies that only cover interruptions during the trip.

There is a maximum of $40,000 in total trip cancellation/interruption coverage per cardholder within a 12-month period across all their Chase Sapphire cards.

The policy has exclusions, such as pre-existing medical conditions, trips booked using rewards points, and cancellations due to travel advisories or warnings.

Cardholders must file claims within 20 days of the covered event and provide all required documentation within 90 days to be eligible for reimbursement.

Chase's trip insurance is secondary to any other coverage the cardholder may have, such as travel insurance purchased separately or coverage provided by the airline or hotel.

The specific coverage details and claim process can vary slightly between the Chase Sapphire Preferred and Sapphire Reserve cards, so cardholders should review their individual policy terms.