"Is it possible to renew my ICBC insurance fully online?"
ICBC insurance policies can be renewed online 24/7, whereas phone renewal is only available Monday to Friday, 8 am to 7 pm, and Saturday, 9 am to 5 pm.
Policyholders can renew their insurance policy through the ICBC mobile app, available for both iOS and Android devices.
Online renewal is available for eligible ICBC Autoplan policies, and policyholders can start renewing online up to 44 days before their policy expires.
To renew online, policyholders need to log in to their ICBC account and follow the prompts to renew their policy, paying the premium using a credit or debit card.
ICBC Autoplan insurance is sold through 900 Autoplan brokers in BC, and policyholders can also renew their policy in person or over the phone.
New policies and changes can be made online, but some optional non-ICBC coverage cannot be renewed through the online system and requires a visit to a broker or insurance provider.
When renewing online, policyholders will receive their insurance documents and decals by mail, including a new decal for renewals.
If a policy cannot be renewed online, ICBC will show the best way to get in touch with them to renew the car insurance policy.
Customers can set up direct deposit for refunds when renewing their policy online.
ICBC will start online vehicle insurance renewals and eliminate the use of yearly validation decal stickers on plates, as announced on February 14.
Online insurance renewals will be unavailable due to regular maintenance from time to time, as announced on the ICBC website.
The official launch of the online renewal option was on May 1, but customers could start renewing online up to 44 days earlier, on March 17, ahead of the expiry of their policy.
Policyholders need to have their policy number and payment information ready to complete the online renewal process.
ICBC's customer service number can be called to renew a policy over the phone, in addition to online and in-person renewal options.
Online renewal is not available for all policies, and some optional coverage may require a visit to a broker or insurance provider to renew.