How do I report a Turo incident and access the incident card for my trip?

**Mandatory Compliance**: Turo's Incident Information Card is required by law to be kept in the vehicle at all times, ensuring compliance with state laws and company policy.

**Critical Information**: The card includes essential details such as names, contact information, and insurance details of all parties involved, as well as relevant information about the incident itself.

**Emergency Protocol**: In the event of an accident, hosts are encouraged to call emergency services immediately if necessary and obtain relevant information from all parties involved.

**Insurance Claims**: The collected information is crucial for processing insurance claims and resolving incidents efficiently.

**Multi-Party Involvement**: The Incident Information Card involves multiple parties, including hosts, guests, insurance providers, and Turo's commercial insurance provider, Economical.

**State-Specific Laws**: Turo's Incident Information Card is designed to ensure compliance with specific state laws, highlighting the importance of understanding regional regulations.

**Digital Accessibility**: Guests can access a PDF of the Incident Information Card in the unlikely event of an accident and need to show proof of coverage.

**Dual Card Requirement**: Hosts are required by law to keep both a personal insurance card and the Incident Information Card in their vehicle at all times.

**Real-Time Reporting**: Turo encourages hosts to report incidents as soon as possible, and within 24 hours after the trip ends, to start the resolution process.

**Step-by-Step Guidance**: Turo provides hosts with a clear, step-by-step guide on how to manage incidents, including reporting accidents, gathering information, and accessing roadside assistance.

**Policy Changes**: Turo's Incident Information Card has undergone changes, such as the switch from Liberty Mutual to Travelers Insurance, highlighting the importance of staying updated on policy changes.

**Community Support**: Turo's online community and support resources are available to help hosts navigate the incident reporting process and provide guidance on managing damage claims.

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