What are the benefits and services offered by UnitedHealthcare's shared services platform?

UnitedHealthcare's Shared Services platform is a service model that provides plan sponsors with access to the UnitedHealthcare network, allowing them to self-administer plan benefits or have a third-party administrator (TPA) administer benefits on their behalf.

The platform offers flexible, third-party administration of multiple, complex plan designs and integrated in-house services.

UnitedHealthcare's Shared Services members can access their account information through the UHSS Portal, where they can view their benefits and claims.

Members can also access therapy services, with a list of UnitedHealthcare Shared Services therapists available in New York.

The platform provides clinical assistance, with a phone number and live chat option available 24/7.

UnitedHealthcare's Shared Services is a self-funded health plan, which means that employers or plan sponsors are responsible for funding the plan's benefits and administrative costs.

The platform is administered by UMR, a third-party administrator (TPA) company owned by UnitedHealthcare.

UnitedHealthcare's Shared Services members are eligible to receive coverage and access to the Profile Medicare Plans from UnitedHealthcare.

The platform uses a claims-based system to process and manage claims, which allows for real-time claims processing and adjudication.

UnitedHealthcare's Shared Services offers a Care Coordination program, which provides patients with access to a care coordinator who can help them navigate the healthcare system and coordinate their care.

The platform uses advanced analytics and data science to identify trends and patterns in claims data, which helps to optimize the plan's benefits and reduce healthcare costs.

UnitedHealthcare's Shared Services has a provider network of over 1 million healthcare providers, making it one of the largest provider networks in the country.

The platform offers a range of reporting tools and analytics to help plan sponsors make informed decisions about their benefits and administration.

UnitedHealthcare's Shared Services has a satisfaction rating of 85% among plan sponsors, indicating high levels of satisfaction with the platform's services.

The platform has a dedicated customer service team available to assist with any issues or concerns.

UnitedHealthcare's Shared Services has a robust security framework in place to protect sensitive patient data and comply with HIPAA regulations.

The platform uses artificial intelligence (AI) to analyze claims data and predict potential areas of concern, allowing for proactive intervention and cost savings.

UnitedHealthcare's Shared Services has a strong presence in the healthcare industry, with over 50 years of experience in the health insurance market.

The platform has a range of payment options, including pay-by-phone, online payment, and payment plans, to make it easy for patients to pay their bills.

UnitedHealthcare's Shared Services has a dedicated training program for plan sponsors and their administrators, which includes training on the platform's features and benefits.