What do customers say about Openly Insurance in their reviews?

Openly Insurance, a relatively new player in the US home insurance market, has managed to carve out a niche for itself by targeting high-value properties with coverage up to $5 million for dwelling replacement or repair.

Customers appreciate Openly's customizable add-ons and the affordability of its policies, which are on average 50% lower than the national average according to Policygenius data.

Despite being exclusively sold through agents rather than direct online quotes, Openly has received positive customer feedback, with ratings around 4 stars on platforms like Trustpilot.

Reviews highlight Openly's comprehensive coverage options, which cater to a wide range of customer needs, making it a viable choice for homeowners seeking extensive protection.

The insurance provider's customer-centric approach and focus on high-value homes have been well-received, with reviewers praising the company's attention to their specific requirements.

While Openly lacks the convenience of online quote availability, its policies are underwritten by Rock Ridge Insurance Company, which has an "Excellent" A credit rating from AM Best, indicating its financial strength and ability to pay claims.

Customers have noted Openly's seamless claims process and responsive customer service, which contribute to the overall positive experience reported in reviews.

Some reviewers have pointed out certain limitations of Openly's policies, such as the lack of certain coverage options or the requirement to work through an agent, but these seem to be minor trade-offs for the comprehensive protection offered.

Openly's tech-driven approach, which empowers its agent partners to deliver a superior customer experience, has been cited as a key differentiator in the competitive home insurance landscape.

The company's specialized focus on high-end homes has allowed it to offer unique coverage options that are not typically available from more mainstream insurers, further enhancing its appeal to its target demographic.

Openly's dedication to innovation and its willingness to adapt to the evolving needs of modern homeowners have been praised in various industry reviews and publications.

While Openly may not be the best fit for every homeowner, its customer-centric approach and comprehensive coverage options have made it a compelling choice for those seeking premium protection for their high-value properties.